Loyalty technology for omnichannel customer engagement
Engage your audience in meaningful ways. With actionable first-party data, you can attract new customers, re-engage existing ones, and build lasting loyalty through smarter, more personalized marketing.
Customized experiences for every shopper
Deliver a tailored shopping experience in real time. With AI-powered product discovery, customers instantly find products they love—faster, smarter, and more personalized than ever.
How we approach loyalty
With AI-driven personalization and automation, you can create seamless shopping experiences, optimize engagement, and drive long-term customer loyalty—all while maximizing conversions.
To make that all possible, we partner with leading loyalty platforms but prioritize finding the best solution for your business—even beyond our existing partners.
Trusted platforms for loyalty programs
Voyado preferred partner
Turning data into lasting loyalty
Personalized marketing, optimized shopping experiences and long-lasting loyalty.
Salesmanago
Customer segmentation
Behavioral tracking and predictive analytics
DotDigital
Omnichannel engagement
Email, SMS, social, and push notifications
Klavyio
Referral and advocacy programs
CRM for consumer brands combining email marketing and SMS
Selecting the right loyalty technology with us
Loyalty programs should be tailored to your industry, business goals, and customer behavior—not dictated by a one-size-fits-all platform. That’s why we take a tool-agnostic, needs-first approach, ensuring the best solution for your specific market, whether retail, B2B, D2C, or subscription-based models.
Strategy and program development
We begin by analyzing customer data and industry trends to identify the key drivers of retention and engagement in your market.
- Designing reward structures, VIP tiers, and engagement triggers tailored to your audience.
- Mapping out program mechanics that align with your business objectives and customer lifecycle.
- Integrating loyalty tools seamlessly with your CRM, e-commerce, and marketing platforms to ensure smooth operations.
Market research & technology evaluation
As a tool-agnostic partner, we conduct custom research when needed. We assess leading loyalty platforms, niche solutions, and custom-built options, providing:
- Clear, tailored cases comparing the pros, cons, and industry fit of different solutions.
- Recommendations that align with your business model and operational needs—whether it’s point-based rewards for retail, tiered loyalty for B2B, or gamification-driven perks for D2C.
- RFP management expertise, ensuring you choose the best-fit provider through a structured selection process.
Optimization and growth strategies
A loyalty program should evolve with your business. We help optimize and scale your program by:
- Testing and refining rewards using A/B testing and analytics to see what drives the most engagement.
- Adding gamification elements to increase participation and brand interaction.
- Tracking loyalty performance with custom dashboards and reports, ensuring continuous improvement.
Real results from our loyalty solutions
Loyalty, CXO
Smarter loyalty & CX for Horta’s retail customers
Loyalty, Gamification
Gamification boosts engagement for e5’s win campaign
Find a loyalty partner who gets it—like us.
A full-service partner, not just a provider
We integrate loyalty into your entire marketing strategy, ensuring it complements your existing efforts. If loyalty isn’t the right fit, we stay in the loop to guide you toward the best solution—no unnecessary add-ons, just real impact.
We break silos for a seamless customer experience
Loyalty should feel effortless for the end user. By aligning loyalty, branding, and marketing, we create cohesive customer journeys that strengthen brand positioning and engagement.
Proven results, backed by industry leaders
Our approach isn’t just talk—leading partners and industry experts advocate for our measurable results. We build strategies that don’t just sound good but drive real, trackable outcomes.
Proven results, backed by industry leaders
Our approach isn’t just talk—leading partners and industry experts advocate for our measurable results. We build strategies that don’t just sound good but drive real, trackable outcomes.
Meet our loyalty experts
Our specialists are more than just loyalty consultants—they are F-shaped digital experts with a broad skill set across digital marketing tactics, customer engagement, and data-driven strategies. With expertise spanning CRM, performance marketing, UX, and personalization, they don’t just build loyalty programs—they enrich them by integrating seamlessly with your broader marketing efforts.
Glenn
Salesmanago loyalty specialist
Bo
DotDigital customer engagement expert
Olivier
Loyalty & CXO expert